This site sells a variety of tangible and intangible products. The refund policy for these products is different, please see below for details.
All print books may be returned for a full refund (minus shipping charges) within 90 days of purchase.
Recognizing that digital products can be stored electronically and, therefore, "returning" a digital product does not necessarily mean relinquishing access to the product, terms are more restrictive. In particular:
We want every customer to be completely happy with their purchase! Please contact us. We will review the details of your situation and work with you to the best of our ability to make things right.
For any questions regarding an order, please use the Contact Form on this website and supply as much information as possible. For example, the purchase date, the product purchased, and a receipt/invoice/order number.
Live Model Books LLC 215 So. Broadway Box 128 Salem, NH 03076 1•603•937•8234